Front Office Associate
Job Description
• Only hotel experience staff required
• IDS Experience preferred
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
Supplemental Pay:
• Overtime pay
Education:
• Bachelor's (Preferred)
Experience:
• Hotel: 2 years (Required)
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Job Detail
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Job IdJD3501929
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCH, IN, India
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EducationNot mentioned
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ExperienceYear