Front Office Associate
Job Description
• Register guests & assigns rooms and maintain room status tracking
• Maintain a detailed knowledge of hotel's services and hours of operations. Provide courteous service ; respond promptly and tactfully to guest complaints / requests ensuring complete follow up, action and revert to the guest.
• Coordinate rooms status updates to housekeeping department of check-outs, late check-out, early check-ins, special requests.
• Maintain Registration card. Ensure that 'C' forms are generated.
• Ensure the procedure is followed while handling scanty baggage guests and walk-in guest safety guarding payments.
• Ensure all credit card signed imprints, Travel Agent voucher & gift vouchers are safely stored.
• Ensure that the charges to guest folios are posted and keep the supporting bill in order.
• Attends to departmental and other hotel training and also participates in all social / welfare activities conducted by the hotel.
• Ensure arrival/ departure timings are sent to housekeeping well in advance.
• Takes up any other responsibility entrusted by Management.
Job Type: Full-time
Pay: ?15,000.00 - ?17,000.00 per month
Benefits:
• Food provided
Education:
• Diploma (Preferred)
Experience:
• total work: 1 year (Preferred)
• Opera Software: 1 year (Required)
Language:
• English (Preferred)
• Hindi (Preferred)
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Job Detail
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Job IdJD3565791
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCavelossim, GA, IN, India
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EducationNot mentioned
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ExperienceYear