Front Office Associate
Job Description
A Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, coordinating with other departments for guest services,
• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of corporate retreats and other in-house events to ensure we're prepared for them
• Do Night Audit and Preparing the Reports.
Job Type: Full-time
Pay: ?10,000.00 - ?12,000.00 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
Ability to commute/relocate:
• Amingaon, Guwahati, Assam: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Hotel management: 2 years (Preferred)
• total work: 2 years (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Shift availability:
• Night Shift (Preferred)
• Day Shift (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3531164
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear