? Handle challenging situations with guests diplomatically.
? Maintain a high level of output and quality regardless of the task load.
? Take initiative and act quickly to deliver projects in a professional manner.
? Take action to ensure overall success of department / organization.
? Coordinate with other departments - HK, Engg, F&B, and Accounts
? Looking after the working condition of equipment at FO
? Control FO cash / IOU clearance
? Taking handover from previous shift
? Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company
? C form deposits
? Monitoring the house position, room reservations and room blockings (current and next shift)
? Ensuring approved billing, cashiering and accounting practices are followed
? Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest.
Job Type: Full-time
Pay: ?11,000.00 - ?14,000.00 per month
Benefits:
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Commission pay
Education:
• Higher Secondary(12th Pass) (Required)
Experience:
• Microsoft Office: 1 year (Required)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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