JOB RESPONSIBILITY
• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.
• Assisting guests with disabilities.
• Operating switchboard and assisting with enquiries.
• Assisting the reservations manager with taking reservations.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist.
REQUIREMENTS
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office
• Well-groomed, professional appearance.
• Excellent customer service skills
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
•Speak with the employer• +91 9918678291
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Available to work shifts, over weekends, and on public holidays.
Job Type: Full-time
Pay: From ?10,000.00 per month
Shift:
• Rotational shift
Work setting:
• In-person
Education:
• Diploma (Preferred)
Experience:
• FRONT OFFICE: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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