Job Description

You will manage the reception or front desk at 5 star Hotel, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your role

• Handle the front desk and maintain visitor records.
• Manage administrative chores and organizational tasks.
• Create a welcoming, professional environment for clients and customers.

Your tasks

• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Handling incoming and outgoing mail and packages.
• Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.

Required skills and qualifications

• Diploma in Aviation or Hospitality is Required.
• Good Grooming
• Excellent communication and interpersonal skills.
• Ability to priorities tasks and great organizational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English, Hindi, and at least one other regional language.

Job Types: Full-time, Fresher

Pay: ?18,725.91 - ?24,034.25 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are your from Hotel Management background?

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Required)
• Hotel: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person