Job Description

The front office serves as the first point of contact for clients, visitors, and customers, providing essential services that shape their first impression of an organization. Below is a general job description for front office positions:

Position: Front Office Associate Responsibilities:

• Greeting and Assistance:
• Welcome visitors, clients, and staff in a professional and friendly manner.
• Direct guests to the appropriate person, department, or service.
• Administrative Support:
• Answer, screen, and forward phone calls while providing accurate information when needed.
• Handle correspondence, such as emails and letters, promptly and professionally.
• Maintain and update records, such as appointments, reservations, and logs.
• Customer Service:
• Address customer inquiries or complaints with efficiency and professionalism.
• Provide information about services, products, or policies.
• Coordination:
• Collaborate with other departments to ensure seamless operations.
• Arrange meetings, schedule appointments, and manage calendars.
• Maintenance:
• Keep the front desk area clean, organized, and equipped with necessary supplies.
• Monitor and replenish office supplies as needed.

Skills and Competencies:

• Strong verbal and written communication skills.
• Proficiency in software is a plus point
• Multitasking and time-management skills with the ability to prioritize tasks.
• Professional appearance and demeanor.
• Excellent interpersonal and customer service skills.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred for senior roles).
• Prior experience in a front office, reception, or administrative role is a plus.
• Familiarity with telephone systems and office equipment.

Job Type: Full-time

Pay: From ?10,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Ability to commute/relocate:

• Port Blair, Andaman and Nicobar Islands: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi & English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person