Front Office Assistant
Job Description
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Jadwal:
• Rotational shift
Tunjangan:
• Flexible schedule
• Food provided
• Provident Fund
Upah Tambahan:
• Performance bonus
Experience:
• total work: 2 years (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3380320
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalappuram, KL, IN, India
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EducationNot mentioned
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ExperienceYear