Front Office Assistant

Year    Goa, GA, IN, India

Job Description

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Up sell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Types: Full-time, Fresher, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Food provided

Compensation package:

• Yearly bonus

Shift:

• Day shift
• Night shift
• Rotational shift

Work setting:

• In-person

Work Location: In person

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Job Detail

  • Job Id
    JD3398234
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Goa, GA, IN, India
  • Education
    Not mentioned
  • Experience
    Year