Job Description

We are seeking a friendly and organized Front Office Assistant to join our coaching centre. This role is pivotal in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first point of contact for students and parents, embodying our centre's values and commitment to education.

Key Responsibilities:

• Greet and assist students, parents, and visitors with a warm and welcoming demeanor.
• Manage phone calls, emails, and inquiries promptly and professionally.
• Schedule and coordinate appointments for coaching sessions and consultations.
• Maintain accurate records of student registrations, attendance, and payments.
• Assist in the preparation of materials for classes and events.
• Ensure the front office area is organized, clean, and presentable at all times.
• Handle basic administrative tasks, including filing, data entry, and managing supplies.
• Collaborate with coaching staff to facilitate communication and support student needs.
• Assist in promoting centre programs and services through marketing initiatives.
• Address and resolve any concerns or issues that may arise.

Qualifications:

• High school diploma or equivalent; further education is a plus.
• Proven experience in a customer service or administrative role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and basic office equipment.
• Ability to work independently and as part of a team.
• A positive attitude and a passion for helping students succeed.

Job Types: Part-time, Permanent

Pay: ?8,663.85 - ?25,616.12 per month

Expected hours: 45 per week

Benefits:

• Health insurance
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Dwarka Sec-6, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person