Job Description

Full

: Front Office Executive

Job Location: Hotel GC International, New Digha

Position Overview:

We are looking for a highly motivated and experienced Front Office Executive for our Hotel GC International at New Digha to join our team.

As a Front Office Executive, you will be the face of our hotel, responsible for providing exceptional customer service, Bar Daily Report Maintain, Stock of Liquor, managing front desk operations, and ensuring a seamless guest experience.

Qualifications :

1. Education: Bachelor's degree in Hospitality, Hotel Management, or related field.

2. Experience: 2 years of experience in a front office role, preferably in a hotel or resort.

Skills Required :

1. Guest Check-in/Check-out: Manage guest registration, room assignments, and key card issuance.

2. Front Desk Operations: Handle guest inquiries, resolve issues, and provide information on hotel services and local attractions.

3. Room Allocation: Assign rooms based on guest preferences and hotel availability.

4. Key Control: Manage key card inventory, issue keys, and maintain key card security.

5. Guest Services: Provide assistance with luggage, transportation, and other guest requests.

6. Communication: Liaise with other departments (Housekeeping, F&B, and Maintenance) to ensure seamless guest services.

7. Reporting: Prepare and submit daily reports on front desk operations, guest feedback, and other relevant metrics.

•Preferable Qualification: •

1. Monitor Bar Stock Report, Maintain Sale & Purchase (P&L Reporting Monthly), including Alcohol, Mixers, and Bar Supplies, Ensuring Timely Ordering and Replenishment, Proficient in Microsoft Office and other relevant software programs (IDS Next, Exceed, Petpooja)

Responsibilities:

• Expertise in setting up and managing bars, including inventory management.
• Demonstrated success in increasing sales and revenue through innovative strategies.
• Stand by the vision and ethics of the company, while planning any event
• Build and manage a virtual team of guest assistants, night auditors, accounting team, revenue managers, and other operational staff to support our properties
• Ensure the timely resolution of guest complaints and issues

Pay

(on Discussion)

Job type

Full-time

Permanent

Benefits

Food & Sharing Room with Accommodation Provided

•If you're interested, please submit your application, including your resume to • gditc28@gmail.com

Job Types: Full-time, Permanent

Pay: ?150,000.00 - ?250,000.00 per year

Benefits:

• Food provided

Experience:

• total work: 2 years (Preferred)

Work Location: In person