Handle challenging situations with guests diplomatically.
Maintain a high level of output and quality regardless of the task load.
Take initiative and act quickly to deliver projects in a professional manner.
Take action to ensure overall success of department / organization.
Coordinate with other all departments.
Control Front office cash / IOU clearance .
Taking handover from previous shift .
Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company.
Monitoring the house position, room reservations and room blockings (current and next shift).
Ensuring approved billing, cashiering and accounting practices are followed.
Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest.
Job Type: Full-time
Pay: From ?15,000.00 per month
Benefits:
• Food provided
• Provident Fund
Schedule:
• Evening shift
Work Location: In person
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