Job Description

Job Title: Front Office Receptionist/Coordinator

Job Summary:

The Front Office Receptionist/Coordinator is responsible for managing the reception area, providing excellent customer service, and ensuring smooth day-to-day operations. This role serves as the first point of contact for visitors, clients, and employees, representing the company with professionalism and efficiency.

Key Responsibilities:

1. Greeting and Welcoming Visitors:

- Greet visitors and clients in a friendly and professional manner.

- Provide necessary information and direct them to appropriate personnel or departments.

2. Answering and Managing Phone Calls:

- Handle incoming calls, transfer calls to relevant staff, and take accurate messages.

- Address inquiries and provide information as needed.

3. Handling Correspondence:

- Manage and distribute incoming and outgoing mail and packages.

- Prepare and send correspondence as required.

4. Scheduling and Coordination:

- Manage appointment scheduling and meeting room bookings.

- Coordinate with various departments to ensure smooth operations.

5. Administrative Tasks:

- Maintain and update contact lists, office supplies, and other records.

- Assist with data entry, filing, and other administrative duties.

6. Customer Service:

- Address and resolve client or visitor complaints and concerns with professionalism.

- Ensure a high level of customer satisfaction and service.

7. Office Maintenance:

- Ensure the reception area and common spaces are clean, organized, and presentable.

- Coordinate with facilities management for any maintenance issues.

8. Support to Other Departments:

- Provide administrative support to various departments as needed.

- Assist with special projects and tasks as assigned.

Qualifications:

- Education: High school diploma or equivalent; additional qualifications or certifications in office administration are a plus.

- Skills:

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Professional demeanor and strong problem-solving skills.

### Working Conditions:

- Typically works in an office environment with standard office hours.

This job description can be adjusted to fit the specific needs and requirements of the organization.

for more details contact 8886642967

Job Type: Full-time

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person