Front Office Admin: Fitness
Year Nashik, Maharashtra, India
Job Description
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We are Hiring Job Designation: Front Office: Fitness Job Location: Nashik Salary: 15,000 - 20,000 Experience: 3 - 4 years Min 1-2 years experience as front office admin/receptionist in fitness club Education: Graduate/Any Graduate Profile requirement:
+91 7028283439
- Previous customer service experience, preferably in a fitness or hospitality setting.
- Proficient computer skills and familiarity with membership management software.
- Strong interpersonal and communication skills.
- Ability to multitask and handle a fast-paced environment.
- Basic knowledge of fitness programs, classes, and equipment.
- Greet members and guests with a warm and friendly demeanor.
- Efficiently handle member check-ins and check-outs using the facility\'s software system.
- Verify membership credentials and provide necessary assistance.
- Address member inquiries, concerns, and requests promptly and professionally.
- Provide information about fitness programs, classes, and facility amenities.
- Ensure a positive member experience through proactive communication and problem resolution.
- Answer incoming calls and respond to emails in a timely manner.
- Assist with scheduling appointments, class registrations, and membership inquiries.
- Maintain accurate member records and update contact information as needed.
- Assist in processing new memberships, renewals, and cancellations.
- Handle cash transactions and reconcile daily sales reports.
- Collaborate with other staff members to ensure a clean, organized, and safe fitness center environment.
- Monitor and report any maintenance issues or equipment malfunctions.
- Assist in the setup and breakdown of fitness classes and events.
- Actively promote and upsell fitness programs, personal training sessions, and other services.
- Encourage member engagement in fitness challenges, workshops, and community events.
- Enforce safety rules and regulations within the fitness center.
- Ensure members follow proper hygiene and equipment usage protocols.
- Assist in emergency situations and follow established protocols for safety and security.
- Day shift
+91 7028283439
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Job Detail
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Job IdJD3241707
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNashik, Maharashtra, India
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EducationNot mentioned
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ExperienceYear