Job Description

Job Overview:

The Front Desk Trainee will be the first point of contact for visitors and guests, ensuring a warm and welcoming experience. This entry-level role is ideal for recent graduates or individuals beginning their career in hospitality, customer service, or administration. You'll gain valuable experience in handling customer inquiries, managing reservations, and supporting the front desk team with various administrative tasks.

Key Responsibilities:

• Guest Reception:
• Greet and welcome guests with a friendly and professional demeanor.
• Assist with check-in and check-out procedures.
• Customer Service:
• Respond to guest inquiries and direct them to the appropriate departments.
• Handle phone calls, emails, and other communications promptly and courteously.
• Administrative Support:
• Manage reservations and update the booking system as needed.
• Keep the front desk area tidy and organized.
• Coordination:
• Liaise with other departments (e.g., housekeeping, maintenance) to meet guest needs.

What You'll Gain:

• Customer Service Skills : Hands-on experience in providing excellent guest service.
• Communication Skills : Daily interaction with guests and staff from diverse backgrounds.
• Organizational Skills : Learn to manage bookings, reservations, and front desk tasks effectively.

Job Types: Full-time, Permanent

Pay: ?7,000.00 - ?10,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Deadline: 09/11/2024