We are looking for a smart and pleasant Female Front Desk Receptionist to undertake all receptionist and clerical duties at Front Desk. The ideal candidate either experienced or Freshers with a passion for learning and desire to grow in the field of Guest Service / Resort Operation. The candidate should be detail - oriented, able to work independently, friendly, easy-going and customer oriented personality.Duties and Responsibilities:
Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
Operates telecommunication system by following manufacturers instructions for house phone and console operation.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Monitor office supplies and place orders when necessary.
Take up other duties as assigned (travel arrangements, schedules etc.)
Essential Skills:
Proficient in English (speaking and writing)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Knowledge of office management and basic bookkeeping
Qualification & Experience:
Bachelors degree.
Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
Experience with hotel reservations softwares will be an advantage.
Fresher with good communication skill can also apply.