Front Desk Receptionist

Year    TS, IN, India

Job Description

Job Overview:

The Front Office Executive will be the first point of contact for visitors and callers to the organization. This role requires an individual with excellent communication skills, a professional demeanour, and the ability to manage multiple administrative tasks effectively. You will be responsible for handling a range of duties that ensure the smooth operation of the front office, including answering phones, greeting visitors, scheduling appointments, and supporting administrative functions.

Key Responsibilities:

1. Reception and Visitor Management:

• Greet and welcome guests and clients in a professional and friendly manner.
• Direct visitors to the appropriate departments and personnel.
• Ensure all visitors sign in according to company protocol and issue visitor badges when required.
• Notify relevant staff members about visitors' arrival and ensure proper visitor management.

2. Phone and Email Management:

• Answer and direct phone calls to the appropriate departments or individuals.
• Provide information to callers as needed and take messages when necessary.
• Maintain the front office phone system, ensuring that phone lines are active and functional.
• Respond to emails, inquiries, and requests in a timely and professional manner.

3. Scheduling and Calendar Management:

• Schedule appointments, meetings, and conference calls for staff members.
• Coordinate meeting rooms, ensuring they are properly set up and equipped for meetings.
• Send out meeting reminders and follow-up as needed.

4. Administrative Support:

• Handle incoming and outgoing mail, including sorting, stamping, and distribution.
• Assist with filing, data entry, and document management as required.
• Prepare reports and presentations for management and staff as needed.
• Order and manage office supplies, ensuring the office is well-stocked.

5. Customer Service:

• Provide exceptional customer service to clients, visitors, and vendors.
• Assist in resolving issues or concerns promptly and efficiently.
• Maintain a positive and welcoming environment for all stakeholders.

6. Office Coordination:

• Ensure the front office area is tidy and organized at all times.
• Ensure compliance with office health and safety protocols.
• Coordinate with facilities management for repairs and maintenance as needed.

7. General Administrative Tasks:

• Assist with organizing events or company activities as needed.
• Provide general administrative support to other departments.
• Handle confidential information with discretion and professionalism.

Required Skills & Qualifications:

• Education : High school diploma or equivalent; a bachelor's degree in business administration, communications, or related fields is a plus.
• Experience : Previous experience in a front office, customer service, or administrative role preferred.
• Skills :
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and office management software.
• Good problem-solving and interpersonal skills.
• Strong attention to detail and ability to manage time effectively.
• Personality Traits :
• Professional and friendly demeanour.
• Adaptable and quick to learn new systems or processes.
• Team player with a positive attitude.

Working Conditions:

• Full-time, Monday to Saturday.
• Office hours: 9.30AM to 5.30PM.
• Some flexibility may be required to accommodate urgent tasks or meetings.

This job description provides a general overview of the duties and responsibilities for a Front Office Receptionist. Depending on the specific needs of the organization, additional tasks and responsibilities may be assigned

Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3530786
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year