Job Description

A hospital front office executive plays a crucial role in managing the administrative and customer service aspects of a healthcare facility. Here are some key responsibilities and skills typically associated with this position:

Responsibilities:

• Patient Registration : Ensure accurate collection of patient information and registration.
• Appointment Scheduling : Manage and coordinate patient appointments, including follow-ups and referrals.
• Insurance Verification : Confirm patient insurance details and process claims.
• Billing and Payments : Handle patient billing inquiries and process payments.
• Record Management : Maintain patient records and ensure confidentiality in compliance with regulations.
• Customer Service : Address patient inquiries, concerns, and complaints professionally.
• Collaboration : Work with medical staff and other departments to ensure smooth operations.

Skills:

• Communication : Strong verbal and written communication skills for interacting with patients and staff.
• Organizational Skills : Ability to manage multiple tasks and prioritize effectively.
• Attention to Detail : Ensuring accuracy in patient information and billing.
• Technical Proficiency : Familiarity with medical software and electronic health records (EHR).
• Problem-Solving : Ability to address and resolve patient issues efficiently.

Education and Experience:

• A high school diploma or equivalent is usually required; some positions may prefer an associate's or bachelor's degree in healthcare administration or a related field.
• Experience in a healthcare setting, especially in administrative roles, is often beneficial.

Job Types: Full-time, Permanent

Pay: ?8,517.54 - ?24,392.40 per month

Schedule:

• Rotational shift

Education:

• Bachelor's (Required)

Experience:

• Hospital experience: 1 year (Required)
• Front desk: 1 year (Required)

Work Location: In person

Application Deadline: 19/11/2024