Job Description

Job Summary:

To oversee the smooth operation of the front office department, ensuring exceptional guest service, managing front office staff, and maintaining high standards of hospitality.

Key Responsibilities:

1. Guest Service: Ensure that all guests receive exceptional service, respond to guest inquiries, and resolve any complaints or issues promptly.

2. Staff Management: Supervise and coordinate the activities of front office staff, including receptionists, concierges, and bell staff.

3. Front Office Operations: Oversee the smooth operation of the front office, including check-in/check-out, room assignments, and key control.

4. Room Allocation: Manage room allocations, ensuring that guests are assigned suitable rooms and that room inventory is accurately maintained.

Benefits:

Food provided
Schedule:

Day shift Rotational shift Weekend availability
Experience:

total work: 1 year (Preferred)
Job Types: Full-time, Permanent, Fresher

Pay: ?15,907.94 - ?18,055.70 per month

Benefits:

Cell phone reimbursement Flexible schedule Food provided Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Work Location: In person