Job Title: Receptionist (Male) Job Summary: The male receptionist is the first point of contact for visitors and clients entering the premises. He is responsible for providing exceptional customer service, managing incoming calls, coordinating administrative tasks, and ensuring the smooth operation of the reception area. Responsibilities:
Welcoming Visitors: Greet all visitors in a professional and friendly manner, ascertain the nature of their visit, and direct them to the appropriate person or department.
Answering Calls: Manage a multi-line telephone system, answer incoming calls promptly, and transfer calls to the relevant staff members or take accurate messages.
Administrative Support: Provide administrative support to various departments, including typing, filing, photocopying, and faxing documents as required.
Appointment Scheduling: Schedule appointments and meetings for staff members, ensuring that meeting rooms are prepared and any necessary equipment is set up.
Maintaining Reception Area: Keep the reception area tidy and presentable, ensuring that all promotional materials and brochures are well-stocked and up to date.
Handling Mail: Receive and distribute incoming mail and packages, as well as prepare outgoing mail for dispatch via postal or courier services.