Job Description

Key Responsibilities:

• Reception Management
• Greet visitors warmly and manage the sign-in process, ensuring security protocols are followed.
• Handle inquiries professionally, both in person and over the phone, addressing questions or directing them to the appropriate department.
• Manage and coordinate the scheduling of appointments and meeting rooms.
• Administrative Support
• Manage incoming and outgoing mail and courier services.
• Maintain the reception area, ensuring it's tidy and welcoming.
• Maintaining data of employees by filling their details to HRMS.
• Communication & Coordination
• Answer, screen, and forward incoming calls to the appropriate personnel.
• Coordinate with internal departments to relay messages or schedule meetings.
• Visitor Management
• Issue visitor badges and track guest entries and exits for security purposes.
• Ensure that all guests comply with safety protocols, including signing non-disclosure agreements if required.
• Customer Service
• Assist with basic inquiries and resolve simple customer concerns, escalating more complex issues as needed.
• Gather feedback from visitors and clients to continually improve service quality.

Qualifications:

• Education: Any graduate
• Experience: fresher or equivalent experience
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook), emails and familiarity with phone and visitor management systems.

Skills and Attributes:

• Strong communication and interpersonal skills
• Professional appearance and demeanour
• Ability to multitask and prioritize tasks effectively
• Customer-focused with a positive attitude
• Excellent organizational and time management skills

Working Hours:

MONDAY to SATURDAY (2nd and 4th sat are off)

Timing- 10.30 to 7.30 PM / 11 to 8 PM

Job Type: Full-time

Pay: From ?10,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 10/01/2025