Job Description

Responsibilities:

• Greet all visitors, clients, and employees in a friendly and professional manner. Create a positive first impression by providing a warm welcome and directing them to the appropriate person or department.
• Manage the organization\'s main phone line by answering incoming calls, addressing inquiries, and directing calls to the appropriate individual or department. Take accurate messages and ensure timely communication.
• Manage appointment schedules for meetings, conferences, and other events. Coordinate with employees to ensure efficient use of meeting rooms and resources.
• Register and log visitors, issue visitor badges, and notify the relevant employee of their arrival. Ensure security protocols are followed for all incoming guests.
• Receive and distribute incoming mail, packages, and deliveries. Organize outgoing mail and packages, ensuring proper postage and documentation.
• Assist with various administrative tasks, including photocopying, scanning, filing, and data entry. Provide support to different departments as needed.
• Ensure the reception area is clean, organized, and well-maintained at all times. Display relevant informational materials for visitors.
• Relay messages and information between employees, departments, and external parties in a timely and accurate manner. Use effective communication skills to handle inquiries and requests.
• Address minor issues and concerns of visitors, clients, or employees, and escalate more complex matters to the appropriate personnel.
• Operate and manage office equipment, such as phones, intercom systems, and possibly digital signage. Troubleshoot minor technical issues or coordinate with IT support.
• Maintain visitor logs, call records, and other relevant documentation. Ensure confidentiality and security of sensitive information.
• Handle multiple tasks simultaneously, such as answering calls, welcoming visitors, and assisting with administrative tasks, while maintaining a positive attitude.

Job Type: Full-time Salary: 20,000.00 - 30,000.00 per month Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 3 years (Preferred)

Language:

• Fluent English (Preferred)

Speak with the employer
+91 8657880939