Job Description

Job Title: Front Office Executive for a Dermatologist Clinic

Location : Yelahanka New Town, Bengaluru

Job Overview:

We are seeking a highly organized and customer-focused Front Office Executive to join our dermatology clinic. The Front Office Executive will be the first point of contact for patients, providing exceptional customer service, managing appointments, and ensuring the smooth operation of the front desk area. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

1. Greet patients and visitors with smile in a friendly and professional manner.

2. Manage phone calls, emails, and inquiries, providing accurate information and assistance as needed.

3. Schedule appointments for patients, ensuring efficient utilization of clinic resources and timely follow-up.

4. Verify patient information and collect payments as necessary.

5. Maintain patient records and ensure confidentiality of sensitive information.

6. Coordinate with OT staff to ensure seamless patient flow and timely service.

7. Assist with administrative tasks such as filing and data entry.

8. Keep the front desk area clean, organized, and well-stocked with necessary supplies.

9. Respond to patient inquiries and resolve complaints or concerns promptly and professionally.

10. Collaborate with other team members to uphold clinic policies and procedures and promote a positive work environment.

11. Attending & engaging clinical procedures when required.( Clinical procedures will be taught by the Doctor )

Qualifications: .

1.High school diploma or equivalent required; associate or bachelor's degree preferred.

2. Proven experience in a customer service or administrative role, preferably in a healthcare setting.

3. Proficiency in computer skills, including Microsoft Office Suite and electronic medical records systems.

4. Excellent communication skills, both verbal and written.

5. Strong interpersonal skills and the ability to interact with patients, staff, and visitors in a courteous and professional manner.

6. Ability to prioritize tasks and manage time effectively in a busy environment.

7. Attention to detail and accuracy in handling patient information and administrative tasks.

8. Knowledge of medical terminology and procedures preferred but not required.

9. Ability to maintain professionalism in stressful situations.

10.Preferred languages : English & Kannada (Mandatory) , If other languages(Hindi, Tamil,Telugu,Malayalam) also are known will be appreciated.

11.Experience : Minimum 2 years required.

This position offers the opportunity to work in a dynamic healthcare environment and contribute to the well-being of our patients. If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply for this rewarding opportunity.

About Viva Skintech :

Viva Skintech is a dermatology and cosmetology clinic that has been serving patients for the past two years. Specializing in both dermatology and cosmetology, the clinic offers a comprehensive range of services aimed at addressing various skin concerns and enhancing aesthetic appearance.

Dermatology Services:

1. Diagnosis and treatment of skin conditions: Viva Skintech provides expert diagnosis and treatment for a wide range of dermatological conditions, including acne, eczema, psoriasis, dermatitis, and skin infections.

2. Skin screenings: The clinic offers screenings for early detection and prevention of skin cancer, with dermatologists trained in identifying suspicious moles and lesions.

3. Anti-aging treatments: Viva Skintech offers advanced anti-aging treatments such as Botox, dermal fillers, and laser therapy to reduce wrinkles, fine lines, and skin laxity.

4. Medical-grade skincare: The clinic carries a range of medical-grade skincare products to address various skin concerns and maintain skin health.

Cosmetology Services:

1. Laser hair reduction: Viva Skintech provides safe and effective laser hair removal treatments to permanently reduce unwanted hair on various areas of the body.

2. Skin rejuvenation: The clinic offers skin rejuvenation treatments such as chemical peels, microdermabrasion, and microneedling to improve skin texture, tone, and overall appearance.

3. Non-surgical body contouring: Viva Skintech provides non-invasive body contouring treatments to reduce stubborn fat deposits and achieve a more sculpted physique.

4. Hair restoration: The clinic offers hair restoration treatments, including PRP therapy and hair transplant surgery, to address hair loss and promote hair growth.

Viva Skintech is committed to providing personalized care and tailored treatment plans to meet the unique needs and goals of each patient. With a team of experienced dermatologists, cosmetologists, and support staff, the clinic ensures a high standard of care and customer satisfaction. Whether patients are seeking medical dermatology treatments or cosmetic enhancements, Viva Skintech offers cutting-edge solutions in a comfortable and welcoming environment. Viva Skintech has given the best patient experience and we are looking for a customer centric and a female front office executive.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• total work: 2 years (Required)

Work Location: In person