Job Description

Duties and Responsibilities

Greeting /Point of Contact

? Be the first and last point of contact for your building

? Cover the front desk during business hours

? Greet and check-in member guests

? Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation

emails

? Manage Member check-ins and checkouts

? Prepare and distribute promotional materials to guests/potential members

? Answer "walk-in" member and guest questions or refer inquirer to additional resources

Membership Management

? Work on community initiatives designed to develop connections between members,

including member introductions, event support, email and print communications

? Be active on the GoSpaze social media network

? Solve member-related issues to ensure a cohesive community

Events and Community Management

? Make posters for events

? Assist with set-up and breakdown of events, including ordering food and beverages

Building Operations and Management

? Assist with move-ins and move-outs; prepare and distribute member welcome packets

? Assist with building operations and maintenance to ensure highest level of member

experience

? Fielding and assigning requests submitted through where applicable(software)

? Manage keycard activations and bike room access requests where applicable

? Ensuring the building is clean and well kept

? Ordering consumables

? Submit building receipts to the Senior Community Executive and the Operation

Manager for expense reports

? Mail and Package responsibilities as needed

? Identify issues for escalation to the Senior Community Executive and the Operation

Manager and document accordingly

Experience and Requirements

? College graduate with a four year degree preferred, but not required

? Customer service and/or sales experience a plus

? Must have strong verbal and written communication skills

? Exceptional organizational and multitasking skills

? Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic,

and empathy

? Passion for entrepreneurial communities

? Passion and understanding for GoSpaze's mission and values

? Proficient in basic computer skills

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Experience:

• total work: 1 year (Required)

Work Location: In person