Job Description

Job Title: Front Office Assistant at Emancipation Edutech Private Limited

Job Location: Ranchi, Jharkhand, India

Employment Type: Full-Time

About Emancipation Edutech Private Limited:

Emancipation Edutech Private Limited is a leading educational services provider based in Ranchi, Jharkhand. We are dedicated to empowering individuals with the skills and knowledge they need to excel in the ever-evolving field of technology. Our courses cover a wide range of topics including Python, Data Science, Machine Learning, Statistical Analytics, Web Designing and Development, C, C++, Java, and more. With a focus on quality education and affordability, we aim to revolutionize the tech education industry.

:

Emancipation Edutech Private Limited is seeking an experienced Front Office Assistant to join our dynamic team. As the first point of contact for our organization, the Front Office Assistant plays a crucial role in providing exceptional customer service and administrative support.

Responsibilities:

• Greet and Assist Visitors: Welcome guests in a professional and friendly manner, and provide them with any necessary information or assistance.
• Manage Incoming Calls: Handle incoming phone calls, redirect calls to appropriate personnel, and take accurate messages when necessary.
• Administrative Support: Assist with various administrative tasks such as managing correspondence, scheduling appointments, and maintaining office supplies.
• Manage Front Office Operations: Ensure the front desk area is clean, organized, and well-maintained at all times.
• Handle Queries: Respond to inquiries from clients, students, and other stakeholders in a timely and courteous manner.
• Coordinate Meetings: Schedule and coordinate meetings, conferences, and appointments as needed.
• Maintain Records: Maintain accurate records of visitor logs, incoming/outgoing mail, and other relevant documentation.
• Support Team Members: Provide additional support to other team members and departments as required.

Requirements:

• Experience: Minimum 1 year of experience in a similar role, preferably in an educational institution or related industry.
• Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
• Excellent Communication Skills: Strong verbal and written communication skills in English and Hindi are essential.
• Customer Service Skills: Ability to deliver exceptional customer service and handle inquiries and complaints with professionalism and tact.
• Organizational Skills: Highly organized with the ability to multitask and prioritize tasks effectively.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of office equipment.

How to Apply:

Experienced and local candidates who meet the above requirements are encouraged to apply by submitting their resume and a cover letter to teamemancipation@gmail.com. Please include "Front Office Assistant Application" in the subject line of your email. Only shortlisted candidates will be contacted for further evaluation.

Join us at Emancipation Edutech Private Limited and be a part of our mission to revolutionize tech education in Ranchi, Jharkhand!

Job Type: Full-time

Pay: ?8,308.95 - ?19,801.02 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time
• Paid time off

Schedule:

• Fixed shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Quarterly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person