Job Title: Front Desk Receptionist
Department: Administration
Location: [Gurgaon sector 68 M3M Urban]
Reports To: Office Manager / HR Manager
Job Overview:
We are looking for a friendly, professional, and highly organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for clients, visitors, and employees. The Front Desk Receptionist will perform a variety of administrative tasks, including managing the phone system, scheduling appointments, greeting guests, and ensuring the smooth daily operation of the office.
Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls, emails, or other communication.
Manage office calendars, schedule appointments, and coordinate meetings for staff members.
Maintain a clean and organized front desk area.
Handle all incoming and outgoing mail, packages, and deliveries.
Assist with administrative duties such as filing, data entry, and other clerical tasks as needed.
Provide general information to clients and visitors about the office, services, and company policies.
Ensure the reception area is well-stocked with necessary supplies (e.g., brochures, forms).
Monitor and maintain office security procedures, such as visitor logs and access cards.
Support other departments with ad-hoc tasks or projects as required.
Qualifications :
High school diploma or equivalent; a degree in business or related field is a plus.
Proven experience as a front desk representative, receptionist, or in other customer service positions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and handle stressful situations in a calm and professional manner.
Professional appearance and demeanor.
Ability to maintain confidentiality and handle sensitive information.
Preferred Skills:
Previous experience in an office setting.
Familiarity with office equipment (printers, fax machines, multi-line phone systems).
Bilingual skills (if applicable).
Work Environment:
Full-time, office-based position.
Occasional overtime or weekend work may be required.
Job Type: Full-time
Pay: From ?25,000.00 per month
Benefits:
Cell phone reimbursement
Leave encashment
Schedule:
Day shift
Work Location: In person
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