Job Description

Position Title: Front Desk Receptionist

Job Summary:
As the first point of contact for our organization, the front desk receptionist plays a crucial role in providing excellent customer service and administrative support. This position requires a friendly and professional demeanor, exceptional communication skills, and the ability to multitask effectively.

Responsibilities:

• Greet and welcome guests as they arrive at the office.
• Answer, screen, and forward incoming phone calls in a courteous and professional manner.
• Provide information and assistance to visitors, clients, and employees.
• Manage the reception area, ensuring cleanliness and organization.
• Receive and sort daily mail/deliveries/couriers.
• Schedule appointments and maintain calendars.
• Perform basic clerical tasks, such as data entry, photocopying, and filing.
• Assist other departments with administrative tasks as needed.
• Handle sensitive information in a confidential manner.
• Uphold company policies and procedures.

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Proven experience as a receptionist or in a similar role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to work independently with minimal supervision.
• Customer service-oriented mindset.
• Attention to detail and accuracy.

Skills:

• Excellent interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in computer skills and office software
• Strong communication skills, both verbal and written
• Attention to detail and accuracy
• Ability to maintain confidentiality
• Professional demeanor and appearance

Job Types: Full-time, Permanent

Pay: ?9,960.43 - ?26,088.49 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 3 years (Preferred)

Work Location: In person