Front Desk Receptionist
Year Gurgaon H.O, Gurugram, Haryana, India
Job Description
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A front desk job typically involves being the first point of contact for visitors, clients, and customers in a variety of settings such as hotels, medical facilities, corporate offices, and more. Here\'s a general description of responsibilities for a front desk position: Position Title: Front Desk Representative : 1. Greeting and Welcoming Visitors:
- Welcome visitors in a professional, friendly, and courteous manner.
- Direct visitors to the appropriate person or department.
- Handle incoming calls promptly and professionally.
- Transfer calls to the appropriate individual or department.
- Take and relay messages accurately.
- Sort and distribute incoming mail and packages.
- Prepare outgoing mail and packages for dispatch.
- Provide information to visitors regarding company services, products, and facilities.
- Assist visitors with inquiries or direct them to the appropriate resources.
- Schedule appointments and meetings as requested.
- Maintain and update appointment calendars.
- Perform various administrative tasks such as typing, filing, photocopying, and scanning documents.
- Assist with data entry and record-keeping tasks.
- Ensure the front desk area is clean, organized, and presentable at all times.
- Monitor and maintain office supplies inventory.
- Process payments, issue receipts, and maintain accurate transaction records.
- Balance cash drawer at the end of each shift.
- Monitor security cameras and access control systems.
- Follow security protocols to ensure the safety of employees and visitors.
- Follow company policies and procedures regarding confidentiality, security, and guest interactions.
- Uphold a high standard of professionalism and represent the organization positively.
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Proficiency in using office equipment such as phones, fax machines, and printers.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Familiarity with computer software applications such as Microsoft Office Suite.
- Ability to remain calm and composed under pressure.
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3285685
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon H.O, Gurugram, Haryana, India
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EducationNot mentioned
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ExperienceYear