Job Description

The primary purpose of this position is to coordinate the reception area of the physician office. Receives mail, answers telephones, greets visitors and patients, answers questions, and directs them to their appropriate locations.

Job Responsibilities:

Provides quality customer service through greeting patients, answering phones and making patient appointments. Answers phones in a timely and polite manner, transfers calls appropriately, relays messages. Attempts to resolve patient questions and requests before referring them to other staff members. Maintains the record by placing additional visit information, tests, dictation, etc. into the record. Utilizes the computer system by inputting patient information, charges, payments, letters, etc. on the patient's account. Acquires the skills and knowledge to maintain the master files of the computer system. Works effectively with insurance company representatives to resolve problems or issues concerning a patient's account. Also conducts precertification for patients as required, in a timely fashion. Copies patient insurance cards, records, forms, etc. to effectively process patients who are new or in need of services. Prepares superbills, log, and batch sheets for proper accounting procedures for billing company. Contacts patients as needed to convey information concerning appointments, test results, etc. Assists in the effective and efficient operation of the medical practice. Maintains CONFIDENTIALITY of all pertinent patient care information to assure patient rights are protected. Releases information in accordance with established policies. Does not have unauthorized overtime, arrives on time, leaves on time and has few unscheduled absences. Respect's diversity of each individual (patients, visitors, vendors, co-workers).
Work Remotely

No
Job Types: Full-time, Part-time

Pay: ?6,000.00 - ?18,000.00 per month

Schedule:

Day shift Evening shift Morning shift
Supplemental Pay:

Overtime pay Performance bonus
Experience:

total work: 1 year (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Work Location: In person