Job Description

Job Responsibilities:

Greet and assist walk-in customers with a friendly, welcoming, and professional attitude. Provide information about our alkaline water products, including their health benefits and features. Answer customer inquiries and explain how our water products can benefit their hydration and overall wellness. Handle front desk operations, including answering phone calls, scheduling consultations, and maintaining customer records. Assist with processing orders and ensuring smooth customer transactions. Keep the front desk and customer areas organized, clean, and visually appealing. Collect customer feedback and provide insights to the management team to improve customer experience. Provide administrative support, including managing appointments, handling customer emails, and updating customer records.

Requirements:

Excellent communication and interpersonal skills to interact with customers effectively. Customer-focused attitude with a passion for helping people and providing exceptional service. Ability to explain product details (alkaline water benefits) in an easy-to-understand, engaging way. Basic sales skills and interest in health/wellness products. Prior experience in customer service, retail, or administrative roles is preferred. Basic computer skills for handling customer records, transactions, and scheduling. Attention to detail and strong organizational skills.

Perks & Benefits:

Competitive salary with performance-based incentives. Training on product knowledge and customer service techniques. Employee discounts on Om Alkaline products. Growth opportunities within the company. A dynamic and positive work environment where your contributions are valued.
Job Types: Full-time, Permanent, Fresher

Pay: ?14,000.00 - ?17,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person