Job Description

COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)

TITLE:- JOB DESCRIPTION

DEPARTMENT:- FRONT OFFICE

POSITION:- GUEST RELATION EXECUTIVE

DUTIES AND RESPONSIBILITIES:

? Welcoming guests in a friendly and professional way

? Addressing and escalating customer complaints

? Providing information about facilities, programs and other services

? Review arrival lists to welcome guests

? Attend to VIP guests and answer their inquiries

? Provide information about amenities, area and venues and promote services

? Anticipate guest needs and build rapport with customers

? Offer assistance with certain tasks Conformation of Reservations, Text Messages etc..

? Record information in the logbook daily

? Ensure compliance with health and quality standards

REQUIREMENT SKILLS:

? Proven experience as a Guest Relations Officer And Executive

? Familiarity with hospitality industry standards

? Proficiency in English; knowledge of additional languages is a plus

? Computer literacy

? A customer-oriented and professional attitude

? An outgoing personality

? Outstanding communication abilities

? Excellent organizational and time-management skills

? Diploma in Hospitality Management is preferred

Job Type: Full-time

Pay: ?18,000.00 - ?21,000.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Rotational shift

Experience:

• Total Work: 2 years (Preferred)

Language:

• Hindi, English,Telugu (Required)

Work Location: In person