Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods.
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
• Fixed shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability
Supplemental Pay:
• Overtime pay
• Quarterly bonus
Work Location: In person
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