Job Description

Job Summary

The Front Desk Receptionist will be the first point of contact for prospective students, parents, and visitors at our Civil Services Institute. This role requires excellent communication skills, a professional demeanor, and the ability to manage administrative tasks efficiently. The ideal candidate will create a welcoming atmosphere, support inquiries about courses and admissions, and manage essential front desk operations.

Key Responsibilities

• Greeting and Assistance : Greet all visitors, students, and staff with a friendly, professional attitude, ensuring they feel welcomed and supported.
• Visitor Management : Register and guide visitors, answer inquiries, and provide relevant information about the institute, courses, and facilities.
• Communication : Answer and route incoming calls, handle email inquiries, and respond to messages on social media platforms as necessary.
• Appointment Scheduling : Manage appointments for prospective students, parents, and other stakeholders, coordinating with faculty and management as needed.
• Information Distribution : Provide informational brochures, program schedules, and promotional materials about civil services courses and events.
• Data Entry and Record Maintenance : Enter visitor details into the database, maintain accurate records of inquiries, and update student data as required.
• Coordination with Departments : Liaise with the admissions and administrative teams to provide up-to-date information and direct students appropriately.
• Administrative Support : Assist with daily office tasks, including filing, photocopying, and maintaining office supplies.

Required Skills and Qualifications

• Education : Graduation a diploma or certification in office administration is a plus.
• Experience : Previous experience in a receptionist or front desk role, ideally in an educational or service-oriented environment.
• Skills :
• Excellent verbal and written communication skills
• Proficient in MS Office Suite (Word, Excel, Outlook)
• Knowledge of basic office equipment (phones, photocopiers, etc.)
• Personal Qualities :
• Friendly and approachable demeanor
• Strong organizational and multitasking abilities
• Punctuality and reliability
• Ability to work independently and as part of a team

Benefits

• Competitive salary with performance-based incentives
• Opportunity for professional growth and development
• A collaborative work environment in a prestigious educational institution

To Apply : Please submit your resume and a brief cover letter detailing your experience and interest in the position.

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 04/11/2024