Job Description

Front Desk Receptionist

Location: Niranjana Hotel Bodhgaya

Position: Full-Time Front Desk Receptionist

Preferable female candidates

Overview:

We are seeking a highly motivated and detail-oriented Front Desk Receptionist to join our dynamic team at Niranjana Hotel Bodhgaya. The ideal candidate will have prior experience working with Property Management Systems (PMS) and be dedicated to providing exceptional guest service.

Eligibility Requirements:

- Proven experience with Property Management Systems (PMS) is essential.

- Previous experience as a hotel receptionist or in a similar role is preferred.

Responsibilities:

- Greet and check-in/check-out guests in a professional and friendly manner.

- Handle guest reservations, cancellations, and modifications.

- Provide information about hotel services, local attractions, and accommodations.

- Process guest payments and handle cash and credit transactions accurately.

- Address and resolve guest complaints or issues promptly and effectively.

- Maintain a clean and organized front desk area.

- Coordinate with housekeeping and maintenance to ensure guest satisfaction.

- Manage phone calls, emails, and other communications in a timely manner.

- Assist with administrative tasks and data entry as needed.

- Ensure compliance with hotel policies and procedures.

Qualifications:

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in using Property Management Systems (PMS) and basic office software.

- Ability to work in a fast-paced environment and handle high-pressure situations.

Benefits:

-Food & Accommodation

- Competitive salary and benefits package.

- Opportunities for career growth and development.

- Positive and supportive work environment.

Misuse of Offer Letter (Disclaimer):

To address issues of candidates failing to notify the company of their unwillingness to join after receiving an offer letter and as they are not taking social responsibility, we will implement the following measure:

To prevent misuse of offer letters, we will issue the joining letter only after the candidate has completed 2 weeks of employment with us. This measure addresses past issues where candidates used offer letters to negotiate with current or other companies but later failed to notify or declined to join.Candidates can inquire about offer letter details, but issuance will occur after the 2-week period.

If you have the experience and skills we're looking for, we invite you to apply and become a valued member of our team at Niranjana Hotel Bodhgaya.

Job Type: Full-time

Pay: ?8,438.21 - ?15,000.00 per month

Benefits:

• Food provided

Schedule:

• Rotational shift

Experience:

• front desk receptionist: 3 years (Required)

Language:

• English (Required)

Work Location: In person