Job Description

Job Summary:

As a Receptionist at Tally Practical Training Institute, you will be the first point of contact for students, staff, and visitors. You will manage front desk operations, assist with administrative tasks, and provide essential support to ensure the smooth day-to-day functioning of the institute. This role is ideal for a highly organized, customer-service-oriented individual who enjoys working in a dynamic and educational environment.

Key Responsibilities:

• Customer Service & Front Desk Management : Greet and assist visitors, students, and staff with a professional and friendly demeanor. Handle inquiries regarding course offerings, schedules, and other general information about the institute.
• Phone and Email Communication : Answer phone calls, direct inquiries to the appropriate departments, and respond to emails. Ensure that all communication is handled promptly and effectively.
• Student Registration & Enrollment : Assist prospective students with the enrollment process, including registration, documentation, and course selection. Ensure all student records are accurately maintained.
• Administrative Support : Handle routine administrative tasks such as filing, data entry, maintaining office supplies, and preparing documents as needed. Support other departments in the coordination of training sessions and workshops.
• Scheduling & Appointments : Manage the institute's calendar, schedule appointments, and coordinate training sessions. Ensure that trainers and students are aware of any schedule changes or updates.
• Maintain Records : Assist in maintaining accurate student records, attendance logs, and training materials. Ensure all data is kept confidential and up to date.
• Cash Handling : Assist with fee collection, issuing receipts, and maintaining records of payments made by students.
• General Office Tasks : Perform other clerical duties as needed, including printing, copying, and document organization.

Skills & Qualifications:

• Education : High school diploma or equivalent; a degree or certification in office management, business administration, or a related field is a plus.
• Experience : Previous experience in a receptionist or customer service role, preferably in an educational or training environment.
• Communication Skills : Excellent verbal and written communication skills, with the ability to interact effectively with students, staff, and external visitors.
• Organizational Skills : Strong attention to detail, ability to prioritize tasks, and manage time efficiently.
• Computer Proficiency : Familiarity with office software (MS Office, Google Suite) and basic office equipment (printers, photocopiers).
• Customer-Centric Attitude : A friendly, approachable demeanor with a commitment to providing excellent customer service.
• Multitasking : Ability to handle multiple tasks at once, including answering phone calls, assisting students, and managing administrative duties.

Work Environment:

• Hours : Full-time, Monday to Saturday
• Workplace : The receptionist will work at the front desk of the Tally Practical Training Institute, interacting with a variety of students, faculty, and visitors in a professional setting.

Benefits:

• Competitive salary
• Opportunity to gain experience in the education and training sector
• Supportive and collaborative work environment
• Access to training programs and courses offered by the institute (potential discounts or free access depending on policies)

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person