Responsible for the successful day-to-day operations of wellness center. Maintaining a high level of quality service to maximize the guest experience. Assist with the continued development of staff, services, and products while implementing Spa operational goals, policies, and procedures. Essential Functions:
Guest relationship with enough knowledge to handle multiple software\'s
Overall responsibility of the day to day operations
Provide exceptional guest service to all internal & external guests.
Leadership and management of staff, to include hiring, daily direction, discipline, scheduling, coaching, and terminating of staff.
Responsible for ordering, inventory, merchandising and daily sales operations of the Spa retail merchandise.
Implement unique guest experiences in services and ensure policies/procedures are followed, providing leadership, clear direction & assist staff on a daily basis.
Hold Quarterly \xe2\x80\x9cHuddles\xe2\x80\x9d to keep staff up to date on all aspects of operation.
Responsible for scheduling and reviewing service provider\xe2\x80\x99s daily schedules.
Interact with team members to ensure development/implementation of quality services that meet guidelines. Monitor and review employee\xe2\x80\x99s performance regularly and provide required guidance.
Responsible for handling all customer challenges appropriately as needed.
Participate in all required trainings and implement practices taught.
Ensure all areas of the are kept clean and well maintained at all times.
Group coordinator and department liaison. Coordinate Monthly Specials/Social Media promotions with Marketing Team.
Ensure all goals are met and all programs implemented successfully
Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
Perform regular inventory of and maintain and organize appropriate par level of supplies.
Bengaluru, Karnataka: Relocate before starting work (Required)
Work Location: In person Speak with the employer 7795097043 Job Types: Full-time, Fresher Pay: \xe2\x82\xb910,000.00 - \xe2\x82\xb918,000.00 per month Schedule:
Day shift
Rotational shift
Work Location: In person Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb925,000.00 per month Schedule:
Day shift
Morning shift
Supplemental pay types:
Performance bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.