Job Description

TONE FITNESS is a premier fitness facility dedicated to helping our members achieve their health and wellness goals. We offer state-of-the-art equipment, a wide range of fitness classes, and a supportive community. We are currently seeking a friendly and organized Front Office Executive to join our team.

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As a Front Office Executive, you will be the first point of contact for our members and visitors. Your role is crucial in creating a welcoming environment and ensuring smooth operations at the front desk. You will handle a variety of administrative tasks, provide excellent customer service, and support the gym's day-to-day activities.

Key Responsibilities:

- Greeting Members and Visitors:

- Welcome all members and guests with a positive, friendly attitude.

- Assist with check-ins, provide information about our services, and answer any inquiries.

- Membership Management:

- Process new memberships, renewals, and cancellations.

- Manage member accounts, including updating contact information and handling payment inquiries.

- Assist with scheduling personal training sessions, fitness assessments, and classes.

- Administrative Support:

- Handle phone calls, emails, and other forms of communication.

- Maintain a clean and organized front desk area.

- Manage and organize schedules for classes, trainers, and facility bookings.

- Assist with daily cash handling, sales transactions, and inventory management for retail items.

- Customer Service:

- Address and resolve member concerns or complaints in a professional manner.

- Provide information about gym promotions, special events, and updates.

- Support members in using gym facilities and equipment.

- Operational Support:

- Ensure the reception area is well-stocked with informational materials and promotional items.

- Assist with opening and closing procedures of the gym.

- Collaborate with the management team to improve front desk operations.

Qualifications:

- High school diploma or equivalent; additional qualifications in hospitality or office management are a plus.

- Proven experience as a front desk representative, receptionist, or in a similar role.

- Strong communication and interpersonal skills.

- Ability to multitask and handle busy periods efficiently.

- Proficient in MS Office; experience with gym management software is a plus.

- A passion for fitness and a customer-focused attitude.

- Ability to work flexible hours, including evenings and weekends.

Benefits:

- Competitive salary with potential for bonuses.

- Complimentary gym membership.

- Opportunities for career growth and development.

- A positive and energetic work environment.

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Job Types: Full-time, Part-time, Fresher

Pay: From ?16,000.00 per month

Expected hours: 48 per week

Sif:

• Day shift
• Evening shift
• Morning shift
• Rotational shift

Tunjangan:

• Commuter assistance
• Flexible schedule

Application Question(s):

• Only female candidates apply

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person

Application Deadline: 05/08/2024
Expected Start Date: 05/08/2024