Job Description

Front - Desk Executive / Customer Relations Officer

Duties & Responsibilities:

1) Lead Follow-Ups

2) Preparing Paper Works

3) Managing Company Cash-flow

4) Review Bank Account Activity

5) Assigning & Managing Labor Duties

6) Processing Labor Monthly Payments

7) Preparing Daily & Monthly Financial Reports

8) Generation & Submission of Bills & GST Filings

9) Communication with vendors and contractors

10) Review & Approve Weekly Payment Dues to Vendors or Suppliers.

11) Preparing Quotes for Customers and Conversion.

12) Advance Payment Receipt Submissions.

13) Full & Final Payment Confirmation prior to Vehicle Booking

14) Vehicle Bookings Tracking

15) Vehicle Drop-off Finalization - Image Checks & Repair Checks

16) Implementation of Improvements in Work Processes

17) Bike & Car RC, FC, Insurance Information Updating

18) Inventory Management of Maintenance Materials

19) Labor Time Sheet Supervision

20) Handling a Team

21) Handling End-to-End Procurement Processes

22) Advance Payment to Staff and Effective Tracking of the same

23) Call Attendings & Call Follow-ups

24) Updating of daily check-in & check-outs

25) Accounts Maintenance in Excel & Other software

26) Assisting Auditors for Filings & Audits

27) Customer Problem Addressing & Solving It.

Skills Required:

1) Communication Skill

2) Customer Service

3) MS Office - All Major Software

4) Typing

5) Computer Skills

6) Human Resource Management

7) Payroll Maintenance

8) Negotiation

9) Customer Support

10) Basic Knowledge of Accounting Software

Job Types: Full-time, Fresher

Pay: ?16,000.00 - ?18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Work Location: In person