Job Description

Front Desk Executive (Sales)

Summary:

• Attend to members, close memberships, enhance customer experience, and meet sales targets.
• Interact with walk-ins, leads, referrals, and make cold calls.
• Locations: Delhi, Noida, Ghaziabad.

Responsibilities:

• Greet and assist members and visitors.
• Explain gym facilities, services, and membership plans.
• Follow up on leads and convert to sales.
• Upsell personal training packages and renewals.
• Make cold calls to generate interest.
• Process payments and maintain accurate records.
• Ensure customer onboarding and fitness assessments.
• Provide excellent customer service and resolve issues.
• Adhere to gym policies and procedures.
• Coordinate with trainers and staff for smooth operations.
• Achieve sales targets and report performance.

Qualifications:

• High school diploma or equivalent.
• 1+ year experience in sales, customer service, or hospitality.
• Fluent in local language and English.
• Strong communication and negotiation skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of fitness industry and gym services.
• Proficient in MS Office and CRM software.
• Flexible with shifts, weekends, and holidays.
• Passionate about fitness and health.

Job Timings:

• Shifts: 6:00 AM - 4:00 PM or 12:00 PM - 10:00 PM.
• Six days a week with rotational off.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Compensation package:

• Commission pay
• Performance bonus

Schedule:

• Day shift
• Evening shift
• Morning shift
• Weekend availability

Work Location: In person

Application Deadline: 28/07/2024