Job Description

: Template

We're seeking a skilled and friendly Front Office Executive to join our team at Gradding.

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your role

• Handle the front desk and maintain visitor records.
• Manage administrative chores and organisational tasks.
• Create a welcoming, professional environment for clients and customers.

Your tasks

• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Handling incoming and outgoing mail and packages.
• Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

Required skills and qualifications

• Bachelor's degree in any field.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and great organisational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English, Hindi, and at least one other regional language.

Job Types: Full-time, Permanent, Fresher

Pay: ?16,086.00 - ?22,311.30 per month

Benefits:

• Commuter assistance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person