:
• Process all room requests, changes, and cancellations and respond to guest questions and queries as appropriate.
• Identify guests' needs and determine appropriate room type, availability and rate and accommodate and document special requests.
• Ensure guests are aware of all booking conditions including, the Hotel guarantee, special rates, and cancellation policies.
• Produce quotations and written confirmation to all clients and update amended bookings.
• Manage telephone and email reservation enquiries in a prompt and professional manner and in accordance with Hotel standards, ensuring accuracy and attention to detail at all times.
• Coordination with clients.
• Mail Drafting
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Work Location: In person
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