Job Description

Do you have a passion for hospitality and enjoy providing exceptional guest service? Chanduka Palace, a boutique hotel located in Puri, is seeking a motivated and guest-centric Front Desk Executive to join our team!

Responsibilities:

• Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out experience.
• Manage guest inquiries, reservations, and room assignments efficiently.
• Handle cash and cashless transactions accurately, following proper financial protocols.
• Maintain accurate guest records and hotel occupancy information.
• Address guest concerns and complaints promptly and courteously, finding solutions to ensure satisfaction.
• Oversee switchboard operations, directing calls and messages appropriately.
• Provide general information about the hotel, Puri attractions, and local services.
• Maintain a clean and professional appearance of the front desk area.
• Assist other departments as needed to ensure seamless hotel operations.

Qualifications:

• Minimum 1 year of experience in the hospitality industry (preferably hotels)
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work effectively in a fast-paced environment
• Strong organizational and time management skills
• Proficiency in computer applications (MS Office Suite preferred)
• Positive attitude, friendly demeanor, and a genuine passion for service
• Prior experience with hotel reservation systems a plus

Benefits:

• Competitive salary (?8,000 - ?15,000 per month) based on experience
• Opportunity for professional growth and development
• Positive and supportive work environment
• Meal allowance (may vary)

If you are a highly motivated individual with a dedication to exceeding guest expectations, we encourage you to apply!

Job Types: Full-time, Permanent

Pay: ?8,286.48 - ?15,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 2 years (Required)

Language:

• Hindi (Required)

Work Location: In person

Application Deadline: 21/04/2024
Expected Start Date: 30/11/2024