Job Description

Takshashila School of Civil Services is a prestigious institution offering comprehensive coaching and guidance for civil services aspirants. We are seeking a dedicated and enthusiastic Front Desk Executive cum Education Counselor to join our team. The successful candidate will play a crucial role in providing administrative support and delivering exceptional service to our students, parents, and visitors.

Responsibilities:

Front Desk Management : Greet and welcome students, parents, and visitors with a professional and friendly demeanor.

Handle incoming phone calls and outgoing calls, emails, and inquiries promptly and efficiently.

Generate walking as much as possible and covert leads provided.

Need to go out on field for work-related tasks whenever necessary.

Provide accurate information about our courses, schedules, and admission procedures.
Maintain a tidy and organized front desk area.

Manage student attendance records and coordinate with the academic team.

Assess the strengths, weaknesses, and interests of individual students to recommend suitable courses and study plans.

Assist students in selecting appropriate study materials, reference books, and online resources.

Follow up with prospective students to address their queries and concerns.

Maintain accurate student records and update the database regularly.

Assist in organizing workshops, seminars, and other educational events.

Prepare reports, memos, and other relevant documents as required.

Relationship Building : Build and maintain strong relationships with students, parents, and faculty members.

Provide exceptional service and resolve any issues or complaints in a professional and timely manner.

Foster a positive and welcoming atmosphere for students and visitors.

Requirements:

• BBA or B.Com is preferred but others degrees may also apply.
• Experience is optional but Freshers can also apply
• Strong communication skills, both verbal and written.
• Excellent interpersonal and customer service skills.
• Sound knowledge of civil services exams and related study materials.
• Ability to multitask, prioritize, and work effectively under pressure.
• Proficiency in computer applications, including MS Office and database management.
• Demonstrated organizational and administrative skills.
• Empathy, patience, and the ability to connect with students and their parents.
• Must have good communication skill in English, Hindi and Assamese.

Salary : 8K-10K

(Incentives will be provided by conversion of leads and generating walk ins)

Joining Takshashila School of Civil Services offers an exciting opportunity to be part of a dedicated team focused on shaping the future civil servants of our nation. If you are passionate about education, possess excellent communication skills, and enjoy working in a dynamic environment, we encourage you to apply.

To apply, please submit your resume, along with a cover letter highlighting your relevant experience and why you are interested in joining our institution.

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Guwahati - Guwahati , Assam: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English, Hindi And Assamese (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person