Job Description

Role: Front Desk Admin/Receptionist

Location: Ahmedabad

About Spinny :

Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in India's car buying and selling process. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, a 5-day no-questions-asked money back guarantee, and a 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger
Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital- currently valued at ~ USD 1.8 Bn.
Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore,
Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore, and
Coimbatore

About the Role

You will be responsible for aligning the customers to reach the showroom and welcoming them to start their buying journey with Spinny at the retail hub. You will play a critical role in customer engagement to improve the buying experience the customer will get from Spinny.

You will also be responsible for leading the administrative works of a retail hub.

Ideal Candidate:

An ideal candidate would be a hardworking and enterprising individual, with excellent communication and interpersonal skills. Interested candidates must have ingenious customer- handling skills backed by a strong customer-oriented point of view. Interested candidates must have demonstrated experience in customer service.

Key Responsibilities Include:

• Building a relationship with the customer at the retail hub, aligning them with relevant relationship managers
• Managing the hub inventory
• Meeting and engaging with customers during the delivery process.
• Ensuring that customer issues are resolved during their stay at the retail hub.

Requirements:

• Relevant experience in front desk admin/receptionist role
• Graduate degree
• Good verbal communication skills - English, Hindi, and Gujrati

.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Application Question(s):

• Age

Gender

• Any Experience as a Receptionist or Admin?

Education:

• Diploma (Required)

Experience:

• total work: 1 year (Required)

Language:

• Gujarati (Required)

Work Location: In person