Job Description

Key Responsibilities:

Greet and welcome visitors in a warm and friendly manner.

Direct visitors to the appropriate person and office.

Answer, screen, and forward incoming phone calls.

Provide basic and accurate information in-person and via phone/email.

Receive, sort, and distribute daily mail/deliveries.

Make outbound calls to potential customers to promote products/services.

Answer questions about products/services or the company.

Enter and update customer information in the database.

Keep records of calls and sales and note useful information.

Assist in the preparation of regularly scheduled reports.

Required Skills and Qualifications:

2+Proven work experience as a Receptionist, Front Office Representative, or similar role.

Proficiency in Microsoft Office Suite.

Hands-on experience with office equipment (e.g., fax machines and printers).

Professional attitude and appearance.

Solid written and verbal communication skills.

Ability to be resourceful and proactive when issues arise.

Excellent organizational skills.

Multitasking and time-management skills, with the ability to prioritize tasks.

Customer service attitude.

High school degree; additional certification in Office Management is a plus.

Preferred Skills and Qualifications:

1+Prior experience in telecalling or customer service roles.

Familiarity with CRM systems and practices.

Strong phone contact handling skills and active listening.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?25,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Front Desk executive: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person