Job Description

Full job description

: Front Desk Trainee (J-1 Visa) - New York

Position: Front Desk Trainee
Location: New York, NY
Visa Type: J-1 Visa
Duration: 12 months

Position Overview:

We are seeking an enthusiastic and dedicated Front Desk Trainee to join 3,4 & 5 star hotels under the J-1 Visa program. This is a unique opportunity to gain hands-on experience in a dynamic and fast-paced environment, while also experiencing the rich culture of New York City. The trainee will be responsible for providing outstanding customer service, managing front desk operations, and ensuring a positive experience for all guests and visitors.

Key Responsibilities:

• Guest Services:
• Greet and welcome guests upon arrival.
• Handle check-ins and check-outs efficiently and courteously.
• Address and resolve guest inquiries and complaints promptly.
• Provide information about the facility and local attractions.
• Front Desk Operations:
• Answer and manage incoming calls.
• Maintain accurate guest records and process transactions.
• Coordinate with housekeeping and maintenance to ensure room readiness.
• Monitor and manage reservations and bookings.
• Administrative Support:
• Assist with administrative tasks as needed.
• Maintain a tidy and organized front desk area.
• Prepare daily reports and updates for management.
• Support other departments as necessary.

Qualifications:

• Education:
• Recently completed a degree in Hotel management, Hospitality, Tourism, Business Administration, or a related field.
• Young professional with 2-3 years of relevant experience
• Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, Outlook).
• Experience with hotel management software (preferred but not required).
• Language:
• Proficiency in English is a must
• Eligibility:
• Must be eligible for a J-1 Visa.
• Must meet all criteria set by the J-1 Visa program.

Job Type: Temporary
Contract length: 12 months

Pay: From ?1,000.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Health insurance

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 30/08/2024