Fresher Male (fluent English)
Job Description
Should be fluent in English, (Mandatory)
Relevant experience in customer service would be an added advantage.
Roles and Responsibilities:
• Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
• Identifying and assessing customers' needs to achieve satisfaction.
• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interaction.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Commission pay
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Required)
Experience:
• Lead generation: 3 years (Required)
• CLIENT HANDLING: 3 years (Required)
Language:
• FLUENT ENGLISH (Required)
Work Location: In person
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Job Detail
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Job IdJD3502565
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCT, IN, India
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EducationNot mentioned
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ExperienceYear