Fresher Customer Care

Year Salt Lake, Kolkata, West Bengal, India

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Customer Interaction:
Handle inbound customer inquiries via phone, email, and chat in a professional and friendly manner.
Provide accurate information about products, services, and policies.
Address and resolve customer complaints or issues promptly and effectively.
Problem Resolution:
Investigate and analyze customer problems or concerns and provide appropriate solutions.
Escalate complex issues to the relevant department or supervisor as needed.
Product Knowledge:
Stay informed about company products, services, and updates to effectively assist customers.
Provide product information, features, and benefits to customers.

Job Types: Full-time, Fresher Salary: 11,000.00 - 13,000.00 per month Benefits:

Schedule:

Supplemental pay types:

Education:

Language:

Ability to Commute:

Work Location: In person

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