Fresher Customer Care
Year Salt Lake, Kolkata, West Bengal, India
Job Description
b'
As a Customer Care Representative, you will play a crucial role in ensuring our customers have a positive experience by providing excellent service and addressing their inquiries. This is an entry-level position, and we welcome candidates with no prior experience who are eager to learn and grow in a dynamic customer-centric environment. Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Assist customers in navigating our website and online platforms.
- Resolve customer issues, complaints, and concerns with empathy and efficiency.
- Document customer interactions and transactions accurately.
- Collaborate with other departments to ensure customer satisfaction and issue resolution.
- Health insurance
- Rotational shift
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- English (Required)
- Salt Lake, Kolkata, West Bengal (Required)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3253316
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSalt Lake, Kolkata, West Bengal, India
-
EducationNot mentioned
-
ExperienceYear