Fresher Chat Support
Job Description
Key Responsibilities:
• Respond promptly to customer inquiries via live chat in a professional and courteous manner.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams.
• Maintain customer satisfaction by delivering personalized and effective assistance.
• Keep records of customer interactions and update internal databases with details of queries and resolutions.
• Collaborate with team members to improve overall customer support processes.
Job Types: Full-time, Fresher
Pay: ?18,000.00 - ?20,000.00 per month
Benefits:
• Health insurance
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Turbhe, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3547152
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear